Incidents | Gather Incidents reported on status page for Gather https://status.gatherinsights.com/ en Cloudflare Outage https://status.gatherinsights.com/incident/768985 Tue, 18 Nov 2025 11:00:00 -0000 https://status.gatherinsights.com/incident/768985#021f882b4a7b5343a241ac400f8e9688161535536c6e49cfdaad37776d0b6854 We are currently aware of a worldwide Cloudflare outage affecting the availability of Gather's platform. We are continuing to monitor the situation. For updates please refer to: https://www.cloudflarestatus.com/ Daily Fatigue Notifications recovered https://status.gatherinsights.com/ Tue, 04 Nov 2025 13:00:49 +0000 https://status.gatherinsights.com/#0fd80d7a9460b122657ae663aaf56e51f6ced146ff9359012fd153f0523ea0db Daily Fatigue Notifications recovered Daily Fatigue Notifications went down https://status.gatherinsights.com/ Sun, 02 Nov 2025 15:01:32 +0000 https://status.gatherinsights.com/#0fd80d7a9460b122657ae663aaf56e51f6ced146ff9359012fd153f0523ea0db Daily Fatigue Notifications went down Daily Incomplete Shift Notifications recovered https://status.gatherinsights.com/ Wed, 08 Oct 2025 10:12:10 +0000 https://status.gatherinsights.com/#42f40f61ec7540cdbd35430ba329a2516977c59638d66bebf237962418724437 Daily Incomplete Shift Notifications recovered Daily Incomplete Shift Notifications went down https://status.gatherinsights.com/ Wed, 08 Oct 2025 10:11:29 +0000 https://status.gatherinsights.com/#42f40f61ec7540cdbd35430ba329a2516977c59638d66bebf237962418724437 Daily Incomplete Shift Notifications went down Daily Incomplete Shift Notifications recovered https://status.gatherinsights.com/ Wed, 08 Oct 2025 10:11:28 +0000 https://status.gatherinsights.com/#1d8cd3c62effabca0c2f9faaaba1dc7f69194d82836cd1415b3c567b38ba63ad Daily Incomplete Shift Notifications recovered Daily Incomplete Shift Notifications went down https://status.gatherinsights.com/ Wed, 08 Oct 2025 10:10:49 +0000 https://status.gatherinsights.com/#1d8cd3c62effabca0c2f9faaaba1dc7f69194d82836cd1415b3c567b38ba63ad Daily Incomplete Shift Notifications went down Daily Incomplete Shift Notifications recovered https://status.gatherinsights.com/ Wed, 08 Oct 2025 10:10:47 +0000 https://status.gatherinsights.com/#62c50670c15d8440e58789bb17dc300e0292ed128cb7bfcb96c7e4b9075a9e93 Daily Incomplete Shift Notifications recovered Daily Incomplete Shift Notifications went down https://status.gatherinsights.com/ Wed, 08 Oct 2025 10:01:01 +0000 https://status.gatherinsights.com/#62c50670c15d8440e58789bb17dc300e0292ed128cb7bfcb96c7e4b9075a9e93 Daily Incomplete Shift Notifications went down Daily Office Summary Reports recovered https://status.gatherinsights.com/ Wed, 08 Oct 2025 09:22:45 +0000 https://status.gatherinsights.com/#8eb5f7b10b23dfb6a4d897e06d9cbcb2d0e1630b81fa189b33f05bb7a74597fc Daily Office Summary Reports recovered API Resource Usage & Delay to Email Notifications https://status.gatherinsights.com/incident/739799 Wed, 08 Oct 2025 09:12:00 -0000 https://status.gatherinsights.com/incident/739799#58ee7a5b1c6f1bc36956547cb5f317060c2b3802ed8a217cea073f2e3b2a9108 ### Impact A core database was unavailable for approximately 1 hour 41 minutes - Daily office summary notifications were not delivered - Incomplete Shift Notifications we not delivered - Applications experienced connectivity errors during this period *Note*: Daily notifications affected by this incident will not be resent as the information may now be outdated. Normal notification delivery will resume tomorrow. ### What Happened At 06:22 UTC, a core database service was terminated when resource usage exceeded available system capacity. The service required manual intervention to restart at 08:03 UTC. ### Resolution We have implemented the following preventative measures: - Added emergency resource buffer to handle usage spikes - Reduced database resource allocation to provide better headroom - Enabled automatic service restart on this specific error to eliminate manual intervention requirements - Enhanced resource monitoring for early warning of potential issues All services are now operating normally with improved resilience. Current Status ✅ Resolved - All services operating normally. API Resource Usage & Delay to Email Notifications https://status.gatherinsights.com/incident/739799 Wed, 08 Oct 2025 09:12:00 -0000 https://status.gatherinsights.com/incident/739799#58ee7a5b1c6f1bc36956547cb5f317060c2b3802ed8a217cea073f2e3b2a9108 ### Impact A core database was unavailable for approximately 1 hour 41 minutes - Daily office summary notifications were not delivered - Incomplete Shift Notifications we not delivered - Applications experienced connectivity errors during this period *Note*: Daily notifications affected by this incident will not be resent as the information may now be outdated. Normal notification delivery will resume tomorrow. ### What Happened At 06:22 UTC, a core database service was terminated when resource usage exceeded available system capacity. The service required manual intervention to restart at 08:03 UTC. ### Resolution We have implemented the following preventative measures: - Added emergency resource buffer to handle usage spikes - Reduced database resource allocation to provide better headroom - Enabled automatic service restart on this specific error to eliminate manual intervention requirements - Enhanced resource monitoring for early warning of potential issues All services are now operating normally with improved resilience. Current Status ✅ Resolved - All services operating normally. API Resource Usage & Delay to Email Notifications https://status.gatherinsights.com/incident/739799 Wed, 08 Oct 2025 09:12:00 -0000 https://status.gatherinsights.com/incident/739799#58ee7a5b1c6f1bc36956547cb5f317060c2b3802ed8a217cea073f2e3b2a9108 ### Impact A core database was unavailable for approximately 1 hour 41 minutes - Daily office summary notifications were not delivered - Incomplete Shift Notifications we not delivered - Applications experienced connectivity errors during this period *Note*: Daily notifications affected by this incident will not be resent as the information may now be outdated. Normal notification delivery will resume tomorrow. ### What Happened At 06:22 UTC, a core database service was terminated when resource usage exceeded available system capacity. The service required manual intervention to restart at 08:03 UTC. ### Resolution We have implemented the following preventative measures: - Added emergency resource buffer to handle usage spikes - Reduced database resource allocation to provide better headroom - Enabled automatic service restart on this specific error to eliminate manual intervention requirements - Enhanced resource monitoring for early warning of potential issues All services are now operating normally with improved resilience. Current Status ✅ Resolved - All services operating normally. Daily Office Summary Reports went down https://status.gatherinsights.com/ Wed, 08 Oct 2025 09:02:09 +0000 https://status.gatherinsights.com/#8eb5f7b10b23dfb6a4d897e06d9cbcb2d0e1630b81fa189b33f05bb7a74597fc Daily Office Summary Reports went down app.gatherinsights.com recovered https://status.gatherinsights.com/ Wed, 08 Oct 2025 08:06:06 +0000 https://status.gatherinsights.com/#12b2403fb05986fe80c494229ad26158d93e7e75cfb9f8c4f7e69c7d9b24f9a4 app.gatherinsights.com recovered app.gatherinsights.com went down https://status.gatherinsights.com/ Wed, 08 Oct 2025 06:23:10 +0000 https://status.gatherinsights.com/#12b2403fb05986fe80c494229ad26158d93e7e75cfb9f8c4f7e69c7d9b24f9a4 app.gatherinsights.com went down